Services NOT Provided

Our provider can help with many common issues, with the following exceptions depending on the severity of your condition, we may suggest referral to a specialist or visiting an urgent care clinic or emergency room.

• Emergencies (broken bones, significant bleeding, heart attack, suicidal thinking)
• Sexually transmitted diseases (STDs) - prescription refills are available for some conditions
• Routine care for diabetes (type 1)
• Severe cases of diabetes (type 2)
• Severe cases of high blood pressure
• HIV (PrEP)
• Symptomatic heart disease (heart failure, cardiac arrhythmias, and end-organ disease)
• Psychiatric conditions requiring intensive management (bipolar disorder, schizophrenia)
• ADHD
• Requests to complete paperwork or prefilled forms (e.g., Family & Medical Leave Act forms)

Select Population

• Patients under the age of 16

Select Mental Health Needs

• Emergency or crises (suicidal/homicidal thinking, self-harm, or risk of harm to others)
• ADHD prescription of stimulant (therapy and non-stimulant med management are in scope)
• Active psychosis (hallucinations or delusions)
• Substance use in active medical detox
• Any condition or combination of mental health conditions that prohibit the ability to perform normal day-to-day activities

Medications We are Unable to Prescribe

• DEA-controlled medications (including ADHD stimulant medications and anti-anxiety benzodiazepines)
• Detox medications (e.g., Suboxone, Methadone)
• Medications that require regular lab work and monitoring when lab work is not present for review during the appointments
• Medications that have the potential for abuse (e.g., pseudoephedrine, some muscle relaxants)
• Medical Marijuana
• Antiviral Molnupiravir and other medications beyond Paxlovid in the treatment of COVID-19