Services not provided

Services NOT Provided


Our provider can help with many common issues, with the following exceptions depending on the severity of your condition, we may suggest referral to a specialist or visiting an urgent care clinic or emergency room.


  • Emergencies (broken bones, significant bleeding, heart attack, suicidal thinking)
  • Sexually transmitted diseases (STDs) - prescription refills are available for some conditions
  • Routine care for diabetes (type 1)
  • Severe cases of diabetes (type 2)
  • Severe cases of high blood pressure
  • HIV (PrEP)
  • Symptomatic heart disease (heart failure, cardiac arrhythmias, and end-organ disease)
  • Psychiatric conditions requiring intensive management (bipolar disorder, schizophrenia)
  • ADHD
  • Requests to complete paperwork or prefilled forms (e.g., Family & Medical Leave Act forms)


Select Population


  • Patients under the age of 16


Select Mental Health Needs


  • Emergency or crises (suicidal/homicidal thinking, self-harm, or risk of harm to others)
  • ADHD prescription of stimulant (therapy and non-stimulant med management are in scope)
  • Active psychosis (hallucinations or delusions)
  • Substance use in active medical detox
  • Any condition or combination of mental health conditions that prohibit the ability to perform normal day-to-day activities


Medications We are Unable to Prescribe


  • DEA-controlled medications (including ADHD stimulant medications and anti-anxiety benzodiazepines)
  • Detox medications (e.g., Suboxone, Methadone)
  • Medications that require regular lab work and monitoring when lab work is not present for review during the appointments
  • Medications that have the potential for abuse (e.g., pseudoephedrine, some muscle relaxants)
  • Medical Marijuana
  • Antiviral Molnupiravir and other medications beyond Paxlovid in the treatment of COVID-19


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